More detail and answers to common questions regarding the transfer to Bankroll of Picks funds.
How to reach your balance
GridRival has partnered with Bankroll to continue operating GridRival Picks. If you have a balance to transfer, you’ll see a prompt to set up your Bankroll account and move your funds over.
Don’t see a prompt?
Open GridRival and go to your Profile.
If you have a balance, you’ll see an “Access Funds” link. Tap it to set up your Bankroll account (if you haven’t already) and complete the transfer.
Already completed setup? Your balance has moved to Bankroll - GridRival no longer holds it. You can get help by contacting [email protected].
The prompt is not appearing
The usual cause is an email mismatch - ensure you are using the same email address across GridRival and Bankroll. If you need help here, contact us with the email address you are using for GridRival and the email address you are using for Bankroll, and we will help.
Is there a deadline?
There is no fixed deadline, but you should make sure you're set up with Bankroll so you can decide what to do with any remaining funds.
Can I get a refund instead?
No. Refunds are no longer available through GridRival. Your balance transferred to Bankroll so the way to access it is to complete the transfer and then withdraw from Bankroll.
If you are having trouble withdrawing once your Bankroll account is set up, that is one for them: [email protected].
What about promos, bonuses and free plays?
Promotional credit did not transfer. Bonuses, referral credit, profit boosts and free plays were tied to Picks inside GridRival, and they ended when Picks closed. Only real money moved across to Bankroll.
Tax documents
1099s for 2025 play have already been issued. Documents for 2026 will be issued in due course.
I cannot verify my ID
You almost certainly do not need to. ID verification was only ever required for Daily Fantasy cash games, never for season-long leagues. Cash games have closed inside GridRival, so nothing here needs you to verify any more.
To play leagues, open the navigation menu at the top left and tap Leagues.
If you are trying to verify in order to reach a balance, that is now part of Bankroll's setup rather than ours.
I cannot deposit any more
That is expected. Deposits existed for Picks and cash games, both of which have closed inside GridRival. The Leagues game is free, so there is nothing to deposit for.
If you want to play paid games, that is now Bankroll. New players download the Bankroll app, complete verification, and deposit there.
It says I cannot play where I live
Good news: the Leagues game is open to everyone. The state and location restrictions only ever applied to cash games, and those have closed.
If you were previously blocked, or you saw your region on an eligible-states map, none of that applies to leagues.
Who to contact about what
Bankroll handles your balance, withdrawals, deposits, verification for paid play, and anything else about money. Contact them at [email protected].
We can still help with problems with the transfer itself and anything to do with the free Leagues game.
Still stuck?
If your situation is not covered above, contact us with:
The email on your GridRival account
What you are trying to do
Any amount and date involved, if it is about money
A screenshot if you are seeing an error